G2G Now Support

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Activity overview

Latest activity by G2G Now Support
  • G2G Now Support created an article,

    Keyboard not activating in G2G apps - Android device

    We understand how frustrating it can be when you go to fill in the blanks, but your keyboard fails to make an appearance. If you own an Android device, we encourage you to head to the Google Play S...

  • G2G Now Support created an article,

    Travelling to the Northern Territory

    During these times of COVID-19 travel restrictions, planning travel can be an overwhelming task. We have compiled some information to help you plan your travel to the Northern Territory, as the req...

  • G2G Now Support created an article,

    Not receiving check-in requests for G2G Now?

    If you're not receiving check-in requests for G2G Now, here are a few troubleshooting techniques to run through that may solve the issue:   Apply a software update on your device Restart your devi...

  • G2G Now Support created an article,

    How to make your device G2G Now ready

    Before you start using the G2G Now app, you can set up your device in a few ways.   A full explanation of what G2G Now is can be found here   Removing dust or dirt from the camera lens G2G Now wor...

  • G2G Now Support created an article,

    Failing to register face on G2G Now

      If you're having trouble capturing check in requests or uploading your photo on the G2G Now app the issue may lie in your phones camera lens and/or screen protector.   Sometimes it's just a matte...

  • G2G Now Support created an article,

    Setting up check-in ID for G2G Now

    The G2G Now app requires a reference photo to confirm your identity when you check-in. You will be guided through the process of creating a suitable reference photo. Below is a step-by-step guide t...

  • G2G Now Support created an article,

    Getting started with G2G Now

    After logging into G2G Now, you will be asked to grant permission to use your mobile device's camera and location services. You will then be presented with important information about the app inclu...

  • G2G Now Support created an article,

    Improving your iPhone's GPS location accuracy

      The G2G Now app requires your phone's GPS to accurately report your location. To obtain the best possible performance and accuracy, ensure that your device's GPS and compass are properly calibrat...

  • G2G Now Support created an article,

    Quarantine details in G2G Now or G2G Pass

    If you have any questions regarding your quarantine dates, duration, updating your quarantine address, please use the contact information below to email the authority in the relevant state or terri...

  • G2G Now Support created an article,

    What is G2G Now?

    G2G Now is a mobile app provided by the Western Australia Police Force and the Northern Territory Government to help people subject to a quarantine or isolation direction show their compliance quic...