If you have not received an email advising of the outcome of your G2G Pass application, it is likely your application is still awaiting review.
You can track the status of your application in the G2G Pass app or website.
In some cases, due to the large volumes of applications being submitted, it could take up to 3 days to receive an outcome. Please be patient with the assessment team.
Please note, as the technical support team, we are unable to answer any emails regarding the status of your application.
If you need technical support, please submit a support request, and our service desk staff will be happy to assist you.